At NextTrade, we are committed to providing you with unmatched trading experience, combining intuitive and cutting-edge features with a customer-centric approach.
Our helpful 24/7 Support Team are available to assist you with any queries you may have along the way. We offer support through the following channels:
- Live Chat
To speak to our Support Team, make sure to provide them with your Support Pin which can be done as follows:
- Log in to your NextTrade Account.
- Go to the Settings tab.
- Locate the Support Pin section.
- Copy the Support Pin and provide it to our Support Team.
Note: The Support Pin is a unique code that enhances the security of your account. You can click on the “Generate” option to create a new one, which we recommend doing periodically. Our Support Agents may ask you to provide the Support Pin before sharing any account information with you.
Contacting Our Customer Support
At NextTrade, we are committed to providing exceptional customer support through various channels. You can reach out to us via Live Chat, Emails, or Callbacks, ensuring that assistance is always within your reach. Our Live Chat feature operates 24/7, allowing you to connect with our support team anytime, day or night.
- To contact us via Live Chat, click on the “Bubble Chat Icon” located at the bottom right corner of any page on our website.
- To contact us via Email or to request a Callback, click on the ‘Contact’ tab located on our main page and fill out the form.
We take pride in enhancing our platform to cater to the diverse needs of our traders. Your choice to partner with us in exploring the exhilarating world of trading is truly appreciated. Rest assured; we are here to support you every step of the way on your trading journey.